We accept credit cards. We cannot accept check payments for events.
If your organization requires an invoice, please contact us at [email protected] with your billing address and the number of attendees.
We offer a series of free Online Forums, but we do not offer discounts on our paid webinars or workshops.
We do offer an Early Bird rate of $69 for our webinars if you register more than one month in advance.
Yes, all Chronicle of Philanthropy webinars are recorded. The recording is included in the cost of your ticket. Registrants have access to Zoom recordings for one year following the live event, and can access the recordings through the Zoom link received at registration.
Group pricing is available for groups of 5 attendees or more. Email [email protected] with your billing address and the webinar you wish to register for. Please include the name and email address for each registrant. We’ll create and send an invoice that can be paid securely online by card. Once you confirm payment is complete, our team will register your group for the desired webinar.
Please email [email protected] with your billing address and the webinar you wish to register for. We’ll create and send an invoice that can be paid securely online by card. Once you confirm payment is complete, our team will register you for your desired webinar.
Zoom Events does not allow non-US payments to process through its platform. Email us at [email protected] with your billing information and we will create and send an invoice. Please include the name and email address for each registrant. Once payment is confirmed, we will register the attendees through Zoom.
Recordings are available within approximately five business days of the live event. Recordings can be accessed from the same link you received at registration.
We do not offer refunds or accept product returns. Please refer to our User Agreement.
We don’t repeat the same webinar, but we do record them all so you can replay them from your browser. Recordings are available within approximately five business days of the live event. You can purchase access to a previous webinar at any time in The Chronicle of Philanthropy store.
Yes, each 75-minute paid webinar is worth 1.25 CFRE credit.
Online Events that do not require a paid ticket are not worth CFRE credits.
You can’t have multiple computers logged in at the same time if you pay one price. But multiple people can view the webinar at the same time on the same computer. To register more than one person, please follow the steps in the Group Registration question above.
Please contact us at [email protected] and we will resend your receipt.
If you were not the attendee, please let us know who attended the webinar so we can find the correct receipt.
You’ll be able to access the webinar through the link you received at registration.
Email our Events Customer Service team at [email protected]. We can assist with sending a new link or double-checking your registration.
For technical questions, visit our help guide. You can reach our general customer service line at 571-540-8070, but we recommend emailing the events team for the most direct assistance.
The recording and materials are available within five business days of the live event.
If your webinar aired before July 2023, log into your profile on Philanthropy.com and select “My Webinars”. The original air date of each webinar is listed underneath the webinar’s description in our store.
Webinars airing in July 2023 and after are not available in your library but will be available to you for 1 year past the original air date through Zoom Events. If you are looking for a session you purchased and don’t see it, please contact customer service. Thank you for your patience.
Premium members receive free access to our on-demand library of professional training webinars and can also register for free to attend a live, upcoming webinar.
We offer a refund for one webinar purchased within 30 days prior to becoming a Premium member. Webinar purchases made outside of this 30-day window, as well as multiple webinar purchases, are not eligible for a refund.