{"id":4402231456619,"date":"2026-04-07T11:46:41","date_gmt":"2026-04-07T15:46:41","guid":{"rendered":"https:\/\/www.philanthropy.com\/?p=4402231456619"},"modified":"2026-04-08T11:28:51","modified_gmt":"2026-04-08T15:28:51","slug":"how-ai-is-changing-fundraising","status":"publish","type":"post","link":"https:\/\/www.philanthropy.com\/news\/how-ai-is-changing-fundraising\/","title":{"rendered":"How AI Is Changing Fundraising"},"content":{"rendered":"\n<p>As a midsize institution, the College of Charleston is not a financial behemoth. Last year it brought in nearly $22 million in contributions and grants \u2014 a far cry from some of the bigger and better-known universities. But now it has another helper in the development department: an AI fundraiser that will enable it to reach more donors.<\/p>\n\n\n<div class=\"article-sidebar alignright\">\n    <div class=\"sidebar-item\">\n        <div class=\"sidebar-header\">\n            <p class=\"sidebar-header-title\"> <\/p>\n        <\/div>\n                  <div class=\"sidebar-image\">\n              <img loading=\"lazy\" decoding=\"async\" width=\"520\" height=\"292\" src=\"https:\/\/www.philanthropy.com\/wp-content\/uploads\/2026\/03\/Cover_AI_16-9-520x292.jpg\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/www.philanthropy.com\/wp-content\/uploads\/2026\/03\/Cover_AI_16-9-520x292.jpg 520w, https:\/\/www.philanthropy.com\/wp-content\/uploads\/2026\/03\/Cover_AI_16-9-670x377.jpg 670w, https:\/\/www.philanthropy.com\/wp-content\/uploads\/2026\/03\/Cover_AI_16-9-330x186.jpg 330w, https:\/\/www.philanthropy.com\/wp-content\/uploads\/2026\/03\/Cover_AI_16-9-1400x788.jpg 1400w, https:\/\/www.philanthropy.com\/wp-content\/uploads\/2026\/03\/Cover_AI_16-9-1032x580.jpg 1032w, https:\/\/www.philanthropy.com\/wp-content\/uploads\/2026\/03\/Cover_AI_16-9-600x337.jpg 600w\" sizes=\"auto, (max-width: 520px) 100vw, 520px\" \/>          <\/div>\n                <div class=\"sidebar-text-content\">\n            <h3><a href=\"https:\/\/www.philanthropy.com\/news\/how-to-harness-ai\/\">How to Harness AI<\/a><\/h3>\n<p>The technology is bringing big change to all corners of the nonprofit world. Learn how fundraisers, grant makers, and leaders are using it to help them better meet their missions and fuel their organizations.<\/p>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<p>This virtual engagement officer queries alums by text and email about personal details of their college experience, such as what their favorite building on campus was or who their favorite professor was. Responses are recorded and help inform personalized appeals that feature campus photos and include that alumni\u2019s favorite building, for example. That favorite professor might also get involved.<\/p>\n\n\n\n<p>Sometimes professors co-sign a solicitation, and other times they\u2019ll actually tag along on a visit with a gift officer, says Laurie Soenen, the college\u2019s executive director of advancement services, who oversees the AI fundraiser. \u201cWe\u2019re collecting all that information to craft messages that our alumni will open, feel passionate about, and engage with us on,\u201d she says.<\/p>\n\n\n\n<p>This use of AI to interact with donors and boost fundraising is starting to show real benefits for nonprofits. Some big institutions, for example, are using AI on the back-end for analytics that help them approach donors in more personalized ways. But some worry that as donors get used to that approach, small institutions that are not delving into AI in similar ways may be left behind. Nonprofits as a whole may be lagging behind on adopting the technology. A recent Mission Partners\u2013<em>Chronicle of Philanthropy<\/em> survey found that just under half of nonprofits were using AI, though three-quarters agreed or strongly agreed AI would have a positive impact on nonprofits.<\/p>\n\n\n\n<figure class=\"wp-block-pullquote alignleft\"><blockquote><p>Small nonprofits have some advantage \u2014 they are more nimble and less bureaucratic and can pivot faster.<\/p><\/blockquote><\/figure>\n\n\n\n<p>\u201cIn a static world or a linear world, the digital divide would grow slowly,\u201d says Nathan Chappell, founder of Fundraising.AI, a collaborative that looks at how AI is used in nonprofit fundraising. \u201cBut AI is considered an exponential technology. So the digital divide could become a digital chasm.\u201d<\/p>\n\n\n\n<p>However, the divide doesn\u2019t have to reach such proportions. Organizations can slow the gap by using the technology in ways that align with their work, Chappell says.<\/p>\n\n\n\n<p>\u201cSmaller organizations actually have somewhat of an advantage right now because they have less bureaucracy,\u201d he says. \u201cSmaller, more nimble organizations can reimagine things, and they can pivot much faster.\u201d<\/p>\n\n\n    <div class=\"post-inline-ads manual-ad-block_3a8a471fea99437d888918156502303b\">\n        <!-- 728x90 Ad 0 -->\n        <div id=\"div-gpt-ad-728x90-0\">\n            <script>\n                googletag.cmd.push(function() { googletag.display('div-gpt-ad-728x90-0'); });\n            <\/script>\n        <\/div>\n    <\/div>\n\n    \n\n\n<h2 class=\"wp-block-heading\" id=\"h-ai-can-save-time-and-boost-donations\">AI Can Save Time and Boost Donations<\/h2>\n\n\n\n<p>AI tools are plentiful, and many are free or inexpensive or part of existing software so groups have ample access to them. And many small organizations have started using generative AI to write donor appeals, newsletters, or grant applications and to research prospects, says C.J. Orr, CEO of the fundraising consultancy, the Orr Group.<\/p>\n\n\n\n<p>While that can be helpful, today too much of the discussion focuses on generative AI that summarizes and writes content, says Allison Fine, president of the fundraising platform Every.org.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"670\" height=\"447\" src=\"https:\/\/www.philanthropy.com\/wp-content\/uploads\/2026\/03\/Print-Childress-AIFundraising-04.26-670x447.jpg\" alt=\"\" class=\"wp-image-4402231478001\" srcset=\"https:\/\/www.philanthropy.com\/wp-content\/uploads\/2026\/03\/Print-Childress-AIFundraising-04.26-670x447.jpg 670w, https:\/\/www.philanthropy.com\/wp-content\/uploads\/2026\/03\/Print-Childress-AIFundraising-04.26-520x347.jpg 520w, https:\/\/www.philanthropy.com\/wp-content\/uploads\/2026\/03\/Print-Childress-AIFundraising-04.26-330x220.jpg 330w, https:\/\/www.philanthropy.com\/wp-content\/uploads\/2026\/03\/Print-Childress-AIFundraising-04.26-672x448.jpg 672w, https:\/\/www.philanthropy.com\/wp-content\/uploads\/2026\/03\/Print-Childress-AIFundraising-04.26-522x348.jpg 522w, https:\/\/www.philanthropy.com\/wp-content\/uploads\/2026\/03\/Print-Childress-AIFundraising-04.26-600x400.jpg 600w\" sizes=\"auto, (max-width: 670px) 100vw, 670px\" \/><div class=\"Figure-credit\">Project C.U.R.E.<\/div><figcaption class=\"wp-element-caption\">Project C.U.R.E. donated lab equipment for doctors in an Ugandan clinic who were working without access to critical instruments.     Project C.U.R.E.<\/figcaption><\/figure>\n<\/div>\n\n\n<p>\u201cGenerative AI is just a tiny slice of the whole pie,\u201d she says. \u201cChatGPT or Claude, that\u2019s just the beginning; that\u2019s the entryway.\u201d<\/p>\n\n\n\n<p>Some nonprofits are finding that even staff who don\u2019t have any computer science experience can use AI tools to write code. Daniel Lombardi is lead fundraiser for the Furniture Bank, a Toronto charity that provides furniture to those who need it, a group that raised almost 6 million Canadian dollars (or $4.375 million in U.S. dollars) in 2024. Because he has fundraising data in different systems, he used to spend hours each week manually inputting and verifying it. Now Lombardi is using AI coding tools to save time. Lombardi used an AI tool that writes computer code based on plain language prompts to create a program that puts that data into the system for him, allowing him to spend more time with donors.<\/p>\n\n\n\n<p>These AI tools can also help groups better understand their own impact, which gift officers can share with donors. Project C.U.R.E., a nonprofit that distributes medical supplies and equipment to underresourced hospitals and clinics around the world, has spent the past two years upgrading its technology and integrating all its data systems. This allows the organization to better analyze impact \u2014 something donors want \u2014 and more effectively move resources to the places that need them most, says CEO Douglas Jackson. The integrated database has information about projects, including who traveled to the region, the name of the hospital administrator, what supplies were involved, impact data, and all email correspondence. Its AI system summarizes and quickly pulls reports for gift officers.<\/p>\n\n\n<div class=\"article-sidebar alignright\">\n    <div class=\"sidebar-item\">\n        <div class=\"sidebar-header\">\n            <p class=\"sidebar-header-title\">Grappling With AI<\/p>\n        <\/div>\n                <div class=\"sidebar-text-content\">\n            <p>Many nonprofits are now using AI to better connect with donors, advance programs in ways that were once unaffordable, and drive efficiencies in grant making. And they foresee more potential uses as the technology improves.<\/p>\n<p>But AI is not without its downsides. Many nonprofit workers are concerned about its ethics and environmental impact. The vast majority of AI data centers are powered by electricity generated from fossil fuels, which contribute to climate change. A recent study from researchers at Cornell University found that by 2030, U.S. data centers will produce as much carbon dioxide as 5 million to 10 million cars and use as much water as up to 10 million Americans.<\/p>\n<p>And big tech firms often prevail over local opposition, as was the case recently in Mississippi, where local residents failed to block the installation of 41 gas turbines to power a data center for the AI platform Grok.<\/p>\n<p>But those concerns shouldn\u2019t be an excuse to avoid engaging with the technology, says Dan Kershaw, CEO of the Canadian nonprofit Furniture Bank. Corporations and governments are investing in the technology, and many nonprofit leaders do not want to be left behind. Using the simplest kinds of AI functions for the job at hand can minimize the impact, says CJ Orr, CEO of the Orr Group. For example, don\u2019t use deep research modes when a simpler approach that uses much less energy would do, he suggests.<\/p>\n<p>\u201cWe just recommend to folks that they are strategic about where and when they use it and minimize their footprint in the process,\u201d Orr says.<\/p>\n<p>\u2014Jim Rendon with reporting by Rasheeda Childress<\/p>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<p>Now when a donor calls up and wants to know how his $10,000 was used, a gift officer can quickly find the information, get summaries of the project and its impact, and relay all of that to the donor.<\/p>\n\n\n\n<p>Organizations like the Children\u2019s Miracle Network, which raised $60 million in 2024, are using the technology to figure out which donors to focus on and how to personalize their experience, says Michael Kinney, vice president of donor systems and engagement.<\/p>\n\n\n\n<p>For example, the group knows that active team captains lead to more robust fundraising at walkathons and similar events. The group uses AI to search for anomalies in its data and respond. So if a longtime team captain normally signs up for an event in January but now it\u2019s mid-February and she hasn\u2019t signed up yet, AI will create an alert and reach out to her.<\/p>\n\n\n\n<p>\u201cIt\u2019s the ability to launch more targeted and segmented communications towards those individuals at a scale that we hadn\u2019t had done prior,\u201d Kinney says.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-bridging-the-ai-gap\">Bridging the AI Gap<\/h2>\n\n\n\n<p>With small organizations often focused on using AI to streamline tasks and save time, and larger organizations focusing on using data to give donors more personalized experiences, a growing gap could appear, says Chappell.<\/p>\n\n\n\n<p>\u201cThe expectation from donors will be that organizations understand me, they understand the impact that I want to make, they understand what drives my decision making,\u201d he says. \u201cThe organizations that fail to really think about AI holistically will seem outdated. They\u2019ll seem less relevant to that donor.\u201d<\/p>\n\n\n\n<p>That doesn\u2019t mean small organizations are doomed. Lombardi, with Furniture Bank, has found easy ways to use AI to comb information in his database that helps him personalize appeals. He has gotten so interested in using the technology that he runs a Substack about using AI to translate plain language to code called the No Code Nonprofit. He uses tools that allow him to pull data about total giving and last gifts by a donor to personalize email thank-you letters.<\/p>\n\n\n    <div class=\"post-inline-ads manual-ad-block_3a8a471fea99437d888918156502303b\">\n        <!-- 728x90 Ad 1 -->\n        <div id=\"div-gpt-ad-728x90-1\">\n            <script>\n                googletag.cmd.push(function() { googletag.display('div-gpt-ad-728x90-1'); });\n            <\/script>\n        <\/div>\n    <\/div>\n\n    \n\n\n<p>\u201cIt\u2019s a huge timesaver,\u201d he says. \u201cInstead of worrying, \u2018Am I just going to copy and paste the same message to every donor?\u2019 it becomes personalized.\u201d<\/p>\n\n\n\n<p>As with any effort that taps into data, AI is constrained by the quality of the information in a nonprofit\u2019s database \u2014 an issue that can plague organizations regardless of size. A lot of nonprofits don\u2019t have great data, Jackson with Project C.U.R.E. says. \u201cThat\u2019s been our biggest challenge.\u201d<\/p>\n\n\n\n<p>AI, like any technology, is only as good as the information it works with, so sound fundraising practices will become more important, says Kinney with the Children\u2019s Miracle Network.<\/p>\n\n\n\n<p>\u201cAI is not going to be this magical tool that just solves your holes in your fundraising strategy or your operating model or anything like that,\u201d he says. \u201cYou have to apply it very strategically. If your segmentation strategy is weak and you add AI, you\u2019re just going to scale weak segmentation strategies. It\u2019s not this magical silver bullet.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Groups big and small are finding way to personalize how they ask for money and plumb data of all kinds to connect with donors. <\/p>\n","protected":false},"author":365184,"featured_media":4402231478356,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"content-type":"","cop_editorial_slug":"News-Childress-AIFundraisingCover-04.26","cop_asana_id":"","editorial_asana_id":"","editorial_doc_id":"","footnotes":""},"categories":[81925],"issue":[192946],"profile":[],"role":[191050],"series":[],"topic":[191091],"coauthors":[189974],"class_list":{"0":"post-4402231456619","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","6":"hentry","7":"category-news","8":"issue-april-2026","9":"role-fundraising","10":"topic-technology","12":"has-featured-image"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How AI Is Changing Fundraising &#8211; Chronicle of Philanthropy<\/title>\n<meta name=\"description\" content=\"Groups big and small are finding way to personalize how they ask for money and plumb data of all kinds to connect with donors.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.philanthropy.com\/news\/how-ai-is-changing-fundraising\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How AI Is Changing Fundraising\" \/>\n<meta property=\"og:description\" content=\"Groups big and small are finding way to personalize how they ask for money and plumb data of all kinds to connect with donors.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.philanthropy.com\/news\/how-ai-is-changing-fundraising\/\" \/>\n<meta property=\"og:site_name\" content=\"Chronicle of Philanthropy\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ChronicleOfPhilanthropy\" \/>\n<meta property=\"article:published_time\" content=\"2026-04-07T15:46:41+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-08T15:28:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.philanthropy.com\/wp-content\/uploads\/2026\/03\/01_AI_2-3.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2100\" \/>\n\t<meta property=\"og:image:height\" content=\"1400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Rasheeda Childress\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Philanthropy\" \/>\n<meta name=\"twitter:site\" content=\"@Philanthropy\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.philanthropy.com\/news\/how-ai-is-changing-fundraising\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.philanthropy.com\/news\/how-ai-is-changing-fundraising\/\"},\"author\":{\"name\":\"Rasheeda Childress\",\"@id\":\"https:\/\/www.philanthropy.com\/#\/schema\/person\/f5c59ac4928993431d5babb4cd0d0c86\"},\"headline\":\"How AI Is Changing Fundraising\",\"datePublished\":\"2026-04-07T15:46:41+00:00\",\"dateModified\":\"2026-04-08T15:28:51+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.philanthropy.com\/news\/how-ai-is-changing-fundraising\/\"},\"wordCount\":1314,\"image\":{\"@id\":\"https:\/\/www.philanthropy.com\/news\/how-ai-is-changing-fundraising\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.philanthropy.com\/wp-content\/uploads\/2026\/03\/01_AI_2-3.jpg\",\"articleSection\":[\"News\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.philanthropy.com\/news\/how-ai-is-changing-fundraising\/\",\"url\":\"https:\/\/www.philanthropy.com\/news\/how-ai-is-changing-fundraising\/\",\"name\":\"How AI Is Changing Fundraising &#8211; 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