{"id":4402231458973,"date":"2026-04-20T07:00:00","date_gmt":"2026-04-20T11:00:00","guid":{"rendered":"https:\/\/www.philanthropy.com\/?p=4402231458973"},"modified":"2026-04-28T21:39:07","modified_gmt":"2026-04-29T01:39:07","slug":"lawsuits-against-gofundme-paypal-fire-a-fundraising-warning-shot","status":"publish","type":"post","link":"https:\/\/www.philanthropy.com\/news\/lawsuits-against-gofundme-paypal-fire-a-fundraising-warning-shot\/","title":{"rendered":"Lawsuits Against GoFundMe, PayPal Fire a Fundraising Warning Shot"},"content":{"rendered":"\n<p>Nearly five months after nonprofit outrage caused <a href=\"https:\/\/www.philanthropy.com\/news\/backlash-grows-as-charities-say-gofundmes-donation-pages-create-chaos\/\">GoFundMe to reverse course on fundraising pages it had created<\/a> for more than a million nonprofits, the issue has returned to the limelight in a blockbuster lawsuit.<\/p>\n\n\n\n<p>Alaska Attorney General Stephen Cox <a href=\"https:\/\/law.alaska.gov\/press\/releases\/2026\/031026-FinTech.html\">sued<\/a> GoFundMe and five other tech firms \u2014 Charity Navigator, PayPal Giving Fund, Pledgeling Technologies, JustGiving, and Network for Good Inc. (doing business as <a href=\"https:\/\/www.forgood.org\/who-we-are\">ForGood<\/a>) \u2014 alleging donation pages they created for charities without their consent violate Alaska law.<\/p>\n\n\n\n<p>The lawsuits are the latest legal salvo in an ongoing disagreement over whether businesses and other organizations that support charities can raise money for charities or represent them in other ways without first seeking their approval and input.&nbsp;<\/p>\n\n\n\n<p>\u201cThis should be a wake-up call to all vendors, especially all tech vendors in the nonprofit space,\u201d says T. Clay Buck, founder of Next River Fundraising Strategies.<\/p>\n\n\n\n<p>But will it be? Experts say organizations that benefit from nonprofit fundraising have overstepped in the past and faced legal challenges. One of those groups, PayPal Giving Fund, is named in the Alaska lawsuit. While the lawsuits wind their way through the courts, nonprofits and professional associations are thinking through strategies to protect their organizations from future oversteps by technology platforms that serve nonprofits.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-protecting-nonprofits-and-donors\">Protecting Nonprofits and Donors<\/h2>\n\n\n\n<p>The Alaska cases, filed separately against each entity, say they allowed donors to give to charities via pages on their websites and that these pages were not created by or authorized by the charities. While GoFundMe\u2019s pages were dedicated solely to fundraising, others, like Charity Navigator, included a clickable donate button on pages that offer information about a charity\u2019s operations and impact.<\/p>\n\n\n\n<p>\u201cAlaska law is clear: if you\u2019re going to raise money in a charity\u2019s name, you must first get the charity\u2019s consent,\u201d said Cox in a statement announcing the lawsuits. \u201cThese lawsuits are about protecting donors, protecting nonprofits, and preserving the public trust that makes charitable giving possible.\u201d&nbsp;<\/p>\n\n\n\n<p>Laurie Wolf is CEO of the Foraker Group, an Alaskan nonprofit identified in Cox\u2019s lawsuit against GoFundMe as one that experienced harm from the unauthorized pages. She says her organization doesn\u2019t have a mission statement, yet a GoFundMe page that emerged in October included one. She notes GoFundMe isn\u2019t the only one doing this, and Wolf doesn\u2019t want her staff spending time policing websites.<\/p>\n\n\n\n<p>\u201cThe lawsuit is showcasing that this is becoming a practice that is certainly not legal in the state of Alaska but also seems to be a common practice across all these platforms,\u201d Wolf told the <em>Chronicle.<\/em><\/p>\n\n\n\n<p>These pages are problematic for a lot of reasons, Wolf says, but especially because they interfere with donor communication. \u201cThese for-profit companies have taken away the ability to be in relationship with one&#8217;s donors,\u201d she says. \u201cWe should be able to have donor stewardship and do donor recognition and do our own donor cultivation.\u201d&nbsp;<\/p>\n\n\n\n<p>The Alaska lawsuits are asking the courts to force the groups to remove unauthorized donation pages, turn over any money due to a nonprofit, award civil penalties of $1,000 to $25,000 per violation, and require defendants to pay for the investigative costs the state incurred.  In the case against GoFundMe, which came under fire for asking donors to give it a tip, the state wants GoFundMe to identify which donors gave tips and the court to determine if that money should either be returned to the donors or given to the nonprofit.<\/p>\n\n\n\n<p>The <em>Chronicle of Philanthropy<\/em> reached out to all the groups named in the lawsuits for comment. GoFundMe sent a statement saying they created the pages to help nonprofits but changed them to opt-in only last fall after hearing feedback from nonprofits. \u201cThe changes we made last year already address the concerns raised in this lawsuit and reflect our continued commitment to transparency, accountability, and partnership with the nonprofit sector,\u201d the statement said.<\/p>\n\n\n\n<p>In a statement provided to the <em>Chronicle,<\/em> Charity Navigator said that as a 501(c)(3) charity, it \u201chas remained focused on supporting and providing ratings and resources free of charge to donors and nonprofits while continuing to strengthen trust across the sector. Charity Navigator believes that it operates in compliance with the law and is committed to working through the legal process to resolve this matter.\u201d<\/p>\n\n\n\n<p>PayPal, Pledgeling Technologies, JustGiving, and Network for Good, did not respond to our requests for comment.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-previous-legal-issues\">Previous Legal Issues<\/h2>\n\n\n\n<p>This is not the first time that a group has faced off with an attorney general over accusations of misleading information about nonprofit donations, says <a href=\"https:\/\/law.nd.edu\/directory\/lloyd-mayer\/\">Lloyd Hitoshi Mayer<\/a>, a professor of law at the University of Notre Dame who researches and writes about attorney general enforcement of charity laws.<\/p>\n\n\n\n<p>\u201cI&#8217;m having a strong sense of d\u00e9j\u00e0 vu because in 2017, there was actually a lawsuit against PayPal, one of the companies listed,\u201d Mayer says.<\/p>\n\n\n\n<p>In 2020, New York Attorney General Letitia James, in cooperation with 22 other attorneys general entered into a settlement with PayPal over concerns raised in the lawsuit. According to a <a href=\"https:\/\/ag.ny.gov\/press-release\/2020\/attorney-general-james-announces-settlement-paypal-charitable-giving-fund-inc\">news release<\/a> about the settlement, PayPal Giving Fund had created donation pages for 501(c)(3) nonprofits telling donors that money given via those pages would go to those charities. In some cases, PayPal chose to give funds to a different charity without telling the donors.&nbsp;<\/p>\n\n\n\n<p>The settlement required PayPal to include more disclosures, for example that the donations were going to the PayPal Giving Fund, which would direct donations to the charities donors selected. If the PayPal Giving Fund chose not to give the money to the charity the donor requested, it was required to notify the donor.<\/p>\n\n\n\n<p>Platforms like PayPal and GoFundMe have a lot of consumer brand awareness, Mayer says, which makes it easy for donors to trust them, and that means they must be very careful about the approaches they use.<\/p>\n\n\n\n<p>\u201cWhat these platforms need to realize is they\u2019re too big to do this kind of stuff, \u201cMayer says. \u201cEveryone knows who GoFundMe is and who PayPal is, which means it&#8217;s worth the AGs time and effort to go after these platforms if [the AGs are] concerned about what they&#8217;re doing.\u201d<\/p>\n\n\n\n<p>Mayer noted that the problem is not that these groups created pages to tell donors about potential charities; it\u2019s the donation buttons. \u201cIf all you\u2019re doing is scraping the web for information about this charity and saying, Here\u2019s the information, that&#8217;s fine,\u201d Mayer says. \u201cWhat makes this cross the line is that allegedly GoFundMe and PayPal and these other groups listed in the lawsuit are asking for money for these charities.\u201d<\/p>\n\n\n\n<p>When attorneys general get involved, what they usually want is for the group to stop the offending behavior, Mayer says. He notes that GoFundMe may have more problems than the others named, because those groups seem to have run afoul only of Alaska.&nbsp;<\/p>\n\n\n\n<p>Last month 21 other attorneys general, led by California, joined forces and sent a <a href=\"https:\/\/www.attorneygeneral.gov\/wp-content\/uploads\/2026\/03\/03-03-26-GoFundMe-Multistate-Letter.pdf\">letter to GoFundMe<\/a> demanding it take \u201ccorrective action\u201d to address potential legal violations in those states related to the pages published last fall. Potential violations include lack of consent, misleading conduct, and insufficient disclosure, according to the letter. GoFundMe <a href=\"https:\/\/www.gofundme.com\/c\/wp-content\/uploads\/2026\/03\/Response-CA-AG-Multistate-Letter.pdf\">responded online<\/a> with a letter dated March 13 stating the company had removed the pages and explained its disclosure procedures. \u201cClearly, the AGs are not happy with what GoFundMe is doing,\u201d Mayer says.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-nonprofits-should-do\">What Nonprofits Should Do<\/h2>\n\n\n\n<p>With the Alaska lawsuits underway, there isn\u2019t a whole lot for nonprofits to do on the legal front but wait, says Mayer. Like the PayPal case earlier,  it can take years for these cases to get resolved.<\/p>\n\n\n\n<p>On more practical fronts, nonprofits are trying to figure out how or whether pages they didn\u2019t authorize fit into their fundraising plans.<\/p>\n\n\n\n<p>\u201cThey will randomly get a check or a distribution of funds from some giving platform that they&#8217;ve never heard of and have no relationship with,\u201d says Buck, the fundraising consultant. \u201cThe question becomes, where did that come from? With my clients, they&#8217;re paying a little more attention to what is out there.\u201d<\/p>\n\n\n\n<p>Buck recommends that nonprofits audit their online presence to make sure any funding pages that are out there have correct information and are brand compliant. If they\u2019re not, try to correct them or get them taken down.<\/p>\n\n\n\n<p>While GoFundMe took its pages down in October and instead required nonprofits to opt in before the pages would be published, some nonprofits still have concerns, says Jim Anderson, a partner at GoalBusters Consulting.&nbsp;<\/p>\n\n\n\n<p>\u201cI don&#8217;t think that they have made sufficient effort to correct their harm,\u201d he says. What he\u2019d like to see from GoFundMe and any company that has created these fundraising pages for charities is a full accounting to every nonprofit of how much money was raised on their page \u2014 even if it was nothing \u2014 and to give the nonprofits all the donor information that was collected.&nbsp;<\/p>\n\n\n\n<p>Art Taylor, CEO of the Association of Fundraising Professionals, released a <a href=\"https:\/\/afpglobal.org\/news\/fundraising-platforms-and-push-nonprofit-first-standards\">video statement<\/a> noting that since the controversy emerged over the GoFundMe pages, AFP has been talking to platforms and \u201ccollaborating on a solution that will put nonprofits first.\u201d<\/p>\n\n\n\n<p>The solution includes a framework that \u201cemphasizes transparency and accountability, providing guidance on issues like search engine rankings, hidden fees, opt-in standards, privacy, security, and data ownership,\u201d Taylor said in the video statement. Taylor declined the <em>Chronicle\u2019<\/em>s request for an interview to discuss more details of this solution.<\/p>\n\n\n\n<p>Buck notes that the nonprofit pages aren\u2019t unilaterally bad: Some nonprofits love getting a check from a platform they didn\u2019t know about. But many want more control, and he thinks vendors and nonprofits need to communicate more to fix this issue.<\/p>\n\n\n\n<p>\u201cIf these platforms really want to help the nonprofit sector,\u201d he says, \u201cwhat they&#8217;ll do is they&#8217;ll actually listen to the sector.\u201d<\/p>\n\n\n\n<p><em>Clarification: This piece has been updated to clarify that the lawsuit is not against Bonterra, which purchased Network for Good B Corp. The suit is against the nonprofit Network for Good, which does business as ForGood.<\/em><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Alaska has sued six tech platforms for creating unauthorized donation pages, reigniting a debate over efforts to \u201chelp\u201d nonprofits raise money without their consent.<\/p>\n","protected":false},"author":365184,"featured_media":4402231484453,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","cop_editorial_slug":"News-Childress-GoFundMeSued","cop_asana_id":"","editorial_asana_id":"","editorial_doc_id":"","footnotes":""},"categories":[81925],"issue":[],"profile":[],"role":[191050],"series":[],"topic":[192026],"coauthors":[189974],"class_list":{"0":"post-4402231458973","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","6":"hentry","7":"category-news","8":"role-fundraising","9":"topic-fundraising-from-individuals","11":"has-featured-image"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Lawsuits Against GoFundMe, PayPal Fire a Fundraising Warning Shot &#8211; 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