{"id":4402231477136,"date":"2026-04-13T07:00:00","date_gmt":"2026-04-13T11:00:00","guid":{"rendered":"https:\/\/www.philanthropy.com\/?p=4402231477136"},"modified":"2026-04-07T15:52:00","modified_gmt":"2026-04-07T19:52:00","slug":"scammers-are-spoofing-charities-on-venmo-how-to-protect-your-donors","status":"publish","type":"post","link":"https:\/\/www.philanthropy.com\/solutions\/scammers-are-spoofing-charities-on-venmo-how-to-protect-your-donors\/","title":{"rendered":"Scammers Are Spoofing Charities on Venmo: How to Protect Your Donors"},"content":{"rendered":"\n<p>When two volunteers for a Pennsylvania animal-welfare organization received solicitations last year asking them to donate $50 to the charity on <a href=\"https:\/\/venmo.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Venmo<\/a>, something seemed off. The impersonal tone of the messages seemed different from the organization&#8217;s usual friendly manner. So they alerted staff.<\/p>\n\n\n\n<p>&#8220;It was a play on our name with the exact same logo,\u201d a spokesperson for the nonprofit told the<em> Chronicle<\/em>. (The organization asked that its name be withheld from this story to protect its donors\u2019 privacy.)\u00a0<\/p>\n\n\n\n<div class=\"related-content-block alignright\" id=\"related-content-block_ae3deeff4a9d825a5a2272eb522e51f6\">\n    <div class=\"sidebar-header-title\">More on Cybersecurity<\/div>\n        <div class=\"grid-item mobile\">\n                    <figure class=\"\">\n                <a href=\"https:\/\/www.philanthropy.com\/solutions\/after-donor-data-is-compromised-how-to-restore-trust\/\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"467\" src=\"https:\/\/www.philanthropy.com\/wp-content\/uploads\/2026\/01\/iStock-2172179722-scaled.jpg\" class=\"wp-image-4402231442292\" alt=\"After Donor Data Is Compromised, How to Restore Trust\" srcset=\"https:\/\/www.philanthropy.com\/wp-content\/uploads\/2026\/01\/iStock-2172179722-scaled.jpg 2560w, https:\/\/www.philanthropy.com\/wp-content\/uploads\/2026\/01\/iStock-2172179722-520x347.jpg 520w, https:\/\/www.philanthropy.com\/wp-content\/uploads\/2026\/01\/iStock-2172179722-670x447.jpg 670w, https:\/\/www.philanthropy.com\/wp-content\/uploads\/2026\/01\/iStock-2172179722-330x220.jpg 330w, https:\/\/www.philanthropy.com\/wp-content\/uploads\/2026\/01\/iStock-2172179722-672x448.jpg 672w, https:\/\/www.philanthropy.com\/wp-content\/uploads\/2026\/01\/iStock-2172179722-522x348.jpg 522w, https:\/\/www.philanthropy.com\/wp-content\/uploads\/2026\/01\/iStock-2172179722-600x400.jpg 600w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/>                <\/a>\n            <\/figure>\n        \n        <div class=\"grid-item-text\">\n            <div class=\"kicker-text-container\">\n                <a href=\"https:\/\/www.philanthropy.com\/.\/solutions\/\" style=\"color:#00866E;\" class=\"kicker\" title=\"Solutions\">Solutions<\/a>            <\/div>\n\n            <p class=\"grid-heading-2-sans\">\n                <a href=\"https:\/\/www.philanthropy.com\/solutions\/after-donor-data-is-compromised-how-to-restore-trust\/\">\n                    After Donor Data Is Compromised, How to Restore Trust                <\/a>\n            <\/p>\n\n            \n        <\/div>\n    <\/div>\n    <div class=\"grid-item mobile\">\n        \n        <div class=\"grid-item-text\">\n            <div class=\"kicker-text-container\">\n                <a href=\"https:\/\/www.philanthropy.com\/.\/solutions\/\" style=\"color:#00866E;\" class=\"kicker\" title=\"Solutions\">Solutions<\/a>            <\/div>\n\n            <p class=\"grid-heading-2-sans\">\n                <a href=\"https:\/\/www.philanthropy.com\/solutions\/crypto-philanthropy-and-donor-advised-funds-are-not-immune-to-problems-here-are-some-red-flags\/\">\n                    Crypto-Philanthropy and Donor-Advised Funds Are Not Immune to Problems. Here Are Some Red Flags.                <\/a>\n            <\/p>\n\n            \n        <\/div>\n    <\/div>\n    <div class=\"grid-item mobile\">\n        \n        <div class=\"grid-item-text\">\n            <div class=\"kicker-text-container\">\n                <a href=\"https:\/\/www.philanthropy.com\/.\/solutions\/\" style=\"color:#00866E;\" class=\"kicker\" title=\"Solutions\">Solutions<\/a>            <\/div>\n\n            <p class=\"grid-heading-2-sans\">\n                <a href=\"https:\/\/www.philanthropy.com\/solutions\/key-cybersecurity-terms\/\">\n                    Cybersecurity Is Evolving Fast. Here Are Terms You Need to Know                <\/a>\n            <\/p>\n\n            \n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<p>The fraud went beyond the two volunteers: The scammers had reached out to other supporters as well, and a handful had already sent money to the impostor.<\/p>\n\n\n\n<p>Venmo, the popular cash-sharing app, allows users to easily send money from their bank accounts to other individuals, businesses, or charities. But a proliferation of fake accounts impersonating charities has made the process more fraught for organizations that use the platform to receive donations from individuals.<\/p>\n\n\n\n<p>&#8220;We caught it pretty quickly,&#8221; the spokesperson said. &#8220;We immediately sent out an email to everyone in our subscriber list explaining the situation and encouraging people to ask questions.&#8221;&nbsp;<\/p>\n\n\n\n<p>Above all, the spokesperson added, &#8220;We made it really clear that this is not how we would ever ask for money.&#8221;<\/p>\n\n\n\n<p>Venmo said in a written statement provided to the <em>Chronicle<\/em> that it does not tolerate fraudulent activity on the platform: \u201cProtecting the Venmo community is a top priority. We work hard to safeguard our customers from evolving scams and act quickly against any activity that violates our policies, including attempted impersonation fraud.&#8221;\u00a0<\/p>\n\n\n\n<p>To help protect your organization and donors from online fundraising scams, experts and practitioners share these tips.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-understand-the-increasing-sophistication-of-online-scams\">Understand the increasing sophistication of online scams.<\/h2>\n\n\n\n<p>The rise of artificial intelligence has made it much easier \u2014 and quicker \u2014 for fraudsters to imitate legitimate organizations, says Michael Enos, vice president for infrastructure, security, and governance at <a href=\"https:\/\/www.techsoup.org\/about-us\" target=\"_blank\" rel=\"noreferrer noopener\">TechSoup<\/a>.\u00a0<\/p>\n\n\n    <div class=\"post-inline-ads manual-ad-block_54dafecad8ad2c79eaa62ffa644cbf5f\">\n        <!-- 728x90 Ad 0 -->\n        <div id=\"div-gpt-ad-728x90-0\">\n            <script>\n                googletag.cmd.push(function() { googletag.display('div-gpt-ad-728x90-0'); });\n            <\/script>\n        <\/div>\n    <\/div>\n\n    \n\n\n<p>Venmo scams are just one piece; bad actors can scrape entire websites and lift language and images that are familiar to donors, he says. \u201cIt\u2019s really accelerated. As a result, we\u2019re seeing a lot of impersonation and spoofing.\u201d<\/p>\n\n\n\n<p>A <a href=\"https:\/\/spaces.okta.com\/story\/nonprofits-at-work-2025\/page\/1\" target=\"_blank\" rel=\"noreferrer noopener\">2025 report<\/a> by <a href=\"https:\/\/www.okta.com\/company\/\" target=\"_blank\" rel=\"noreferrer noopener\">Okta<\/a>, a digital security company, found that nonprofit organizations are the second-most frequent target of cyberattacks, after the energy industry. \u201cNonprofits represent low risk and high reward for attackers because nonprofits often lack full resourcing to monitor and remediate attacks,\u201d the report states.<\/p>\n\n\n\n<p>Yet some nonprofits, particularly those that are community-based, have found Venmo to be a useful tool in their grassroots fundraising.<\/p>\n\n\n\n<p>The classic Venmo scam looks like this: A fake account spoofs an organization\u2019s logo and alters its \u201chandle\u201d by just one character \u2014 an underscore at the end, or an extra letter. From there, Enos says, \u201cIt\u2019s very easy [for fraudsters] to find people who are donors.\u201d&nbsp;<\/p>\n\n\n\n<p>They next solicit donations, asking for small amounts of money. A savvy user might detect that something about the solicitation seems odd. But someone who\u2019s new to Venmo or not as comfortable with technology might easily fall for the ploy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-verify-your-paypal-and-venmo-accounts\">Verify your Paypal and Venmo accounts.<\/h2>\n\n\n\n<p>Claiming your badge on PayPal and Venmo is an important first step, experts say. Paypal owns Venmo, so start there: <a href=\"https:\/\/www.paypal.com\/us\/charities\/getstarted\" target=\"_blank\" rel=\"noreferrer noopener\">Set up a verified charity account with PayPal<\/a>. Next, go through the slightly quicker process to get verified with Venmo as well. Venmo offers <a href=\"https:\/\/help.venmo.com\/cs\/articles\/venmo-charity-profile-setup-guide-vhel366\" target=\"_blank\" rel=\"noreferrer noopener\">a guide<\/a> to setting up a charity profile, and answers <a href=\"https:\/\/help.venmo.com\/cs\/articles\/charity-profile-faq-vhel124\" target=\"_blank\" rel=\"noreferrer noopener\">frequently asked questions<\/a> about the process.<\/p>\n\n\n\n<p>As an online charitable fundraising platform, Venmo is legally required to verify that charities are in good standing with the IRS before allowing them to receive donations. Being verified means that your organization\u2019s profile will appear to users with a blue check mark \u2014 that\u2019s the badge \u2014 indicating that the company has approved you as a legitimate charity organization.&nbsp;<\/p>\n\n\n\n<p>You should claim your Venmo profile even if you don\u2019t plan to use it for fundraising, says Jim Fruchterman, author of <a href=\"https:\/\/mitpress.mit.edu\/9780262050975\/technology-for-good\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Technology for Good<\/em><\/a> and the founder and CEO of <a href=\"https:\/\/techmatters.org\/\" target=\"_blank\" rel=\"noreferrer noopener\">Tech Matters<\/a>, which helps social-change organizations use technology. Getting verified through PayPal and Venmo, Fruchterman says, is \u201clike taking a vitamin once. It can\u2019t hurt.\u201d<\/p>\n\n\n    <div class=\"post-inline-ads manual-ad-block_54dafecad8ad2c79eaa62ffa644cbf5f\">\n        <!-- 728x90 Ad 1 -->\n        <div id=\"div-gpt-ad-728x90-1\">\n            <script>\n                googletag.cmd.push(function() { googletag.display('div-gpt-ad-728x90-1'); });\n            <\/script>\n        <\/div>\n    <\/div>\n\n    \n\n\n<h2 class=\"wp-block-heading\" id=\"h-tell-your-donors-exactly-how-to-find-you-on-venmo\">Tell your donors exactly how to find you on Venmo.<\/h2>\n\n\n\n<p>Finding official charity accounts on Venmo isn\u2019t immediately obvious. Fake accounts are designed to appear, at a glance, very similar to verified accounts.&nbsp;<\/p>\n\n\n\n<p>Experts say it\u2019s important to help your donors understand exactly how to find you on Venmo and which platforms are safest for donating.<\/p>\n\n\n\n<p>In the Venmo app, the safest way for donors to find a nonprofit group is to enter a search term, then tap the \u201cCharities\u201d tab at the top of their screen. After selecting a search result, they can look for the blue checkmark of a verified profile. But the initial search, before taking those additional steps, may turn up only spoof accounts, not real ones.&nbsp;<\/p>\n\n\n\n<p>\u201cWork on messaging and communications with your constituents to let donors know there\u2019s been an uptick of fraud, and you want to make sure their contributions are going directly to [your] organization,\u201d Enos says.&nbsp;<\/p>\n\n\n\n<p>After it was scammed, the Pennsylvania animal-welfare organization created a social-media graphic to provide supporters with a visual of what to look for and what to avoid. It depicts their official Venmo handle with a large green check mark above it, and two fake accounts below it \u2014 their handles differing from the official account by just one character \u2014 each marked with a large, red X.<\/p>\n\n\n\n<p>&#8220;We knew we didn&#8217;t want to get rid of Venmo. We just wanted to make it very clear to folks what our actual account is,\u201d the group\u2019s spokesperson says.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-make-your-feed-private\">Make your \u201cfeed\u201d private.<\/h2>\n\n\n\n<p>When donors send money to your organization on Venmo, the amount of their donation and their name appear on a public list of transactions, known as your \u201cfeed.\u201d&nbsp;<\/p>\n\n\n\n<p>Experts agree that all organizations should make their Venmo feed private: When public, it\u2019s easy for scammers to see everyone who donates and to contact them with fraudulent solicitations.&nbsp;<\/p>\n\n\n\n<p>You can change your feed from public to private in the settings tab under \u201cprivacy.\u201d<\/p>\n\n\n    <div class=\"post-inline-ads manual-ad-block_54dafecad8ad2c79eaa62ffa644cbf5f\">\n        <!-- 728x90 Ad 2 -->\n        <div id=\"div-gpt-ad-728x90-2\">\n            <script>\n                googletag.cmd.push(function() { googletag.display('div-gpt-ad-728x90-2'); });\n            <\/script>\n        <\/div>\n    <\/div>\n\n    \n\n\n<h2 class=\"wp-block-heading\" id=\"h-if-your-organization-is-spoofed-report-it-right-away\">If your organization is spoofed, report it right away.<\/h2>\n\n\n\n<p>Venmo encourages nonprofits that suspect they have been impersonated to report suspicious activity directly through the Venmo app and to reach out to customer support for further assistance.<\/p>\n\n\n\n<p>\u201cIt\u2019s not Venmo\u2019s fault that scammers are doing this,\u201d Enos adds, \u201cbut you should always report fraud because that helps them have more data. It helps with decision-making around what they\u2019re doing.\u201d<\/p>\n\n\n\n<p>If you\u2019ve been scammed, alert your supporters right away to show you\u2019re taking the theft seriously, the experts say. Explain what\u2019s happened and tell them what you\u2019re doing to address the problem. Also communicate exactly what you do and don\u2019t do when soliciting donations. It\u2019s important for them to <a href=\"https:\/\/www.philanthropy.com\/solutions\/after-donor-data-is-compromised-how-to-restore-trust\/\">hear from the source<\/a> what they can expect.&nbsp;<\/p>\n\n\n\n<p>Collecting donations via Venmo carries a certain amount of risk for donors. Unlike fraudulent credit-card payments, it is much harder for donors to get their gifts refunded under Venmo&#8217;s purchase-protection policy. Only payments tagged as goods and services \u2014 which donations typically are not \u2014 are covered by purchase protection.&nbsp;<\/p>\n\n\n\n<p>If Venmo is useful in your fundraising, don\u2019t give it up, but stay vigilant.<\/p>\n\n\n\n<p>&#8220;The reality is, sometimes it&#8217;s a lot easier [for a donor] to scan a code and hit send,&#8221; the animal-welfare organization&#8217;s spokesperson said. &#8220;We don&#8217;t want to miss out on those opportunities.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Fake accounts impersonating charities are scamming donors on the popular payment app. Experts share how to stay ahead of the fraud.<\/p>\n","protected":false},"author":364714,"featured_media":4402231480538,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"content-type":"","cop_editorial_slug":"Solutions-Sander-VenmoScams","cop_asana_id":"","editorial_asana_id":"","editorial_doc_id":"","footnotes":""},"categories":[81923],"issue":[],"profile":[192931],"role":[191050],"series":[],"topic":[192026,191091],"coauthors":[189358],"class_list":{"0":"post-4402231477136","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","6":"hentry","7":"category-solutions","8":"profile-venmo","9":"role-fundraising","10":"topic-fundraising-from-individuals","11":"topic-technology","13":"has-featured-image"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Scammers Are Spoofing Charities on Venmo: How to Protect Your Donors &#8211; 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